How do I complain to wish?

Inhaltsverzeichnis:

1. How do I complain to wish?
2. How do I contact wish for refund?
3. How do I get a refund on wish?
4. Why is wish not working?
5. Why is Wish taking so long?
6. Why are wish Orders taking so long?
7. What happens if my wish Order doesn't arrive?
8. Why is my wish order late?

How do I complain to wish?

How to file a Wish complaint?

1. Click on the 'File Wish complaint' button.
2. Describe your complaint in detail, and suggest how Wish should resolve it.
3. Submit your complaint directly to Wish and mention that you posted your complaint on Complain.biz.

How do I contact wish for refund?

If your order was placed within the first 8 hours, you can go to your Order History and click "Contact Support", follow the prompts and select "Cancel my item".

How do I get a refund on wish?

Refund the Transaction Click on the Action button in the row of your desired transaction and click on Refund. From here, you can select a reason for the refund from the dropdown and add additional notes. Proceed by clicking “Refund”.

Why is wish not working?

Uninstall and reinstall the Wish App. Contact customer support and see if there is some temporary server issue or maintenance work going on in the app. If yes, try to access the app after a few minutes or hours. Switch off your phone, restart it and see if the problem still exists.

Why is Wish taking so long?

Occasionally, unique circumstances such as weather, COVID-related logistics delays, or customs inspections may cause a delivery to be delayed. In this situation, the estimated delivery date may be updated in the Wish app.

Why are wish Orders taking so long?

Sometimes weather, high packet volume, or other unforeseen circumstances can cause postal service delays. All packages are backed by our Money Back Guarantee. We calculate a maximum delivery date for every item in case there are delays that are out of our control.

What happens if my wish Order doesn't arrive?

If your item does not arrive by the maximum delivery date, you can place your refund request within 30 days from this date. All packages that haven't arrived past the maximum delivery date are backed by our Money Back Guarantee.

Why is my wish order late?

Occasionally, unique circumstances such as weather, COVID-related logistics delays, or customs inspections may cause a delivery to be delayed. In this situation, the estimated delivery date may be updated in the Wish app.