How can I contact eBay?

Inhaltsverzeichnis:

1. How can I contact eBay?
2. Can you speak to someone at eBay?
3. Why can't I talk to a live person at eBay?
4. How can I send a message to eBay?
5. How do I speak to someone at eBay UK 2020?
6. How do I complain to eBay about eBay?
7. How do I make a complaint to eBay?
8. How long does eBay money back guarantee take?
9. How do I write a complaint to eBay?
10. What is not covered by eBay money back guarantee?
11. What can eBay do if I don't refund?
12. Can eBay sellers refuse refund?
13. How do I contact eBay if the seller won't refund?

How can I contact eBay?

To contact us:

1. Click Help & Contact at the top of most pages.
2. You may be asked to sign in. ...
3. Select the topic that best matches your issue from the menu.
4. We'll show a quick way to resolve your issue yourself, or we'll show you the best way to contact us and when we're available.

Can you speak to someone at eBay?

Whether you're buying, bidding, or selling, eBay has customer-service representatives on hand to help you. ... If you don't see your issue, contacting eBay customer support over the phone is as easy as dialing 1-866-. eBay even offers a callback feature that lets you decide when you want them to call you.

Why can't I talk to a live person at eBay?

Coronavirus update: eBay is not accepting phone calls at this time. ... The primary eBay customer service number is no secret: it is 1-866-. However, if you want to speak to a real human being anytime soon, you need a passcode and possibly even a different phone number.

How can I send a message to eBay?

How to send a message on eBay

1. Find the item in your Purchase History.
2. Select the More actions dropdown menu and select Contact seller or Contact buyer.
3. Type your message and select Send.

How do I speak to someone at eBay UK 2020?

Need to speak to someone? If you can't find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click 'call' and we'll give you a direct phone number and a PIN number.

How do I complain to eBay about eBay?

You can contact eBay Customer Service in the following ways:

1. Select Contact us at the bottom of this page.
2. Scroll to the bottom of any eBay Help article and choose a contact option.
3. Get in touch with us by email.

How do I make a complaint to eBay?

1) Problem with your purchase? – How you contact your seller and open up a case.

1. Go to the Resolution Centre.
2. Choose "I haven't received it yet" or "I received an item that does not match the seller's description".
3. Click on "Continue" and sign in.
4. Click on the item which you have a problem with and click "Open case".

How long does eBay money back guarantee take?

30 days If you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee.

How do I write a complaint to eBay?

eBay's Resolution Center

1. Go to your My eBay page.
2. In the Purchase History area, click the link to take you to the items you've purchased.
3. Scroll down the page to find the item in question and choose Resolve a Problem from the pull-down menu at the far right.

What is not covered by eBay money back guarantee?

The eBay Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing. Vehicles, real estate, items sold by Sotheby's, websites and businesses for sale, classified ads, and services are not covered.

What can eBay do if I don't refund?

If you don't refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. If the buyer wants to return an item to you, your options for responding will depend on why they want to send it back.

Can eBay sellers refuse refund?

Decline the return: You can decline the return request if you've stated in your listing that you don't accept returns. Send the buyer a message: If you have any questions regarding the buyer's request, you can contact them directly.

How do I contact eBay if the seller won't refund?

What if the seller does not give me a refund? If you haven't received a refund six business days after the item tracking shows the item delivered back to the seller, contact the seller directly or use the "Ask the seller a question" feature next to the item in your purchase history.